Sabah Alchalabi*, Alzahraa, and Saadoon Hammood Chitheer. “The Role of Technology-Based Customer Relationship Management in Sustainable Competitive Advantage - A Field Study of Iraqi Banks ”.
Journal of Economics and Administrative Sciences, vol. 30, no. 142, Sept. 2024, pp. 86-101,
https://doi.org/10.33095/t29arx88.